QTube

Welcome to QTube (the “Service,” “we,” “us,” or “our”).

Please read these Terms of Service carefully before registering, signing in, or using the Service. By checking the consent box on the sign-in page and using the Service, you agree to be bound by these Terms. If you do not agree, do not register, sign in, or use the Service.

Pay particular attention to provisions concerning minors, credit deductions and refunds, AI-generated-content labels, content licenses, ownership boundaries, account suspension and closure, limitations of liability, amendments, and dispute resolution. You may ask us to explain these provisions before accepting them.

The mainland-China edition is operated by 上海豪泓信息技术有限公司. The Chinese-language Terms are the official text for the mainland-China edition; this English version is provided for convenience. Operator, filing, and contact information is as publicly displayed in the product.

1.1 We provide online tools and generation features for short-drama creation (including, without limitation, scripts, scenes, storyboards, reference images, keyframes, and image-to-video capabilities, as actually made available in the product).

1.2 The Service is primarily intended for creators with the legal capacity appropriate to their activities, including individuals, teams, and duly established organizations. It is a creative-assistance tool and does not replace independent creative, rights-clearance, legal, financial, medical, or other professional judgment.

1.3 The Service may use language, image, video, speech, music, and other processing models to process the text, images, audio, video, parameters, and instructions you submit. Outputs are probabilistic and may be uncertain.

1.4 Certain features may rely on third-party model, cloud, storage, payment, messaging, or other providers. Where applicable, feature notices, the Privacy Policy, a third-party list, or specific rules will explain the provider, purpose, and relevant restrictions.

1.5 These Terms, the Privacy Policy, transaction terms displayed before payment, promotion rules, feature/model-specific rules, AI-labeling rules, and other rules lawfully issued and effectively brought to your attention form the service agreement. Terms specifically confirmed for a transaction govern that transaction; feature-specific rules govern that feature. General notices do not retroactively diminish rights already obtained.

1.6 We may lawfully modify, upgrade, or suspend features due to legal, technical, security, or business needs. Changes materially affecting paid services, user data, or other significant rights are subject to Section 5.

2.1 You must have the legal capacity appropriate to your use. If acting for an organization, you must have sufficient authority.

2.2 The Service is primarily intended for adults. Users under 18 must review these Terms with, and obtain consent from, a guardian. We do not infer guardian consent merely from registration. Processing personal information of a child under 14 is subject to guardian consent as required by law.

Based on product features, user risk, and legal requirements, we use reasonable measures such as registration notices, age or guardian confirmations, top-up warnings, necessary identity checks, or feature restrictions to draw attention to and record acknowledgment of the minors provisions. Such records do not replace guardian consent where legally required.

2.3 Keep registration details accurate and credentials secure. Accounts may not be sold, rented, lent, gifted, or otherwise transferred without our consent. Notify us promptly of suspected unauthorized use. Each party remains responsible for losses caused by its own legally attributable fault.

2.4 You are responsible for content you upload, enter, generate, edit, publish, or distribute. You must own it or hold sufficient authorization. Do not submit or create unlawful or harmful content, impersonate others, mislead the public, commit fraud, or infringe intellectual property, personality, privacy, personal-information, or trade-secret rights.

2.5 Before submitting another person’s face, voice, performance, child-related information, or other personal information, provide legally required notice and obtain authorization. Faceprints, voiceprints, and other sensitive personal information require a specific purpose, strict necessity, and separate consent where applicable.

2.6 You may not reverse engineer, decompile, scrape maliciously, register accounts in bulk, bypass technical limits, interfere with systems, scan or exploit vulnerabilities, or use unauthorized automation, plug-ins, or tools to compromise the Service.

2.7 You may request account closure through the product or support. Before closure, back up needed projects and resolve pending tasks and credits.

If tasks remain pending, we may ask you to wait, terminate them, or process them under applicable rules. You may request a refund of eligible unused paid credits before or together with the closure request. We complete necessary task, account, and refund settlement before closure and do not deny an otherwise eligible refund merely because closure was requested.

A request for or completion of account closure does not waive statutory refund, damages, or other consumer rights. After closure, remaining gifted credits and non-refundable benefits are handled under rules prominently disclosed and confirmed before the relevant top-up. Matters arising before closure remain subject to settlement.

Billed services within the product are settled in credits. Credits fall into the following two categories:

Credits may be used only within the user’s account for billed services on this platform. They are not legal tender and have no payment, stored-value, exchange, or circulation function outside this platform.

Paid credits correspond to contractual service rights the user obtains through top-up. Except as otherwise provided by law or as the platform lawfully agrees, users may not transfer, sell, or gift credits to others, trade them privately, or use them for unlawful cash-out.

This section does not limit refund, contract termination, claim, or other statutory rights the user enjoys under applicable law.

Before a top-up, the top-up page will display:

After payment is completed, the corresponding paid credits and gifted credits will be posted to the account according to the rules shown on the top-up page at the time of payment.

Both paid credits and gifted credits remain valid indefinitely and have no expiry period.

The current base top-up pricing for paid credits in the domestic edition is RMB 0.07 per credit. The specific payment amount, number of paid credits, and number of gifted credits are as shown on the top-up page and in the top-up record at the time of payment.

If the platform later adjusts credit top-up prices or rules, such adjustments do not affect top-ups already completed before the change, and do not retroactively change the refund valuation standard for paid credits corresponding to historical top-ups.

If the user discovers an anomaly in the payment amount, top-up record, or credit posting, the user may request verification through the customer-service channels published by the platform.

If the user is legally entitled to an invoice or other transaction voucher, the user may apply in the manner published by the platform.

Before the user uses a specific service, the relevant page will display or otherwise provide the credits expected to be consumed for that service. After the user confirms and submits a task, the platform will deduct the corresponding credits according to the billing rules shown on the page.

For reasons such as service type, generation parameters, compute resources, feature upgrades, or other reasonable grounds, the platform may lawfully adjust the credits required for relevant services.

If the platform adjusts the credits required for relevant services, it shall notify users at least seven (7) days in advance by in-product notice, service-page prompt, or other reasonable means, except for urgent security measures, legal or regulatory requirements, or adjustments that are more favorable to the user.

Adjusted billing rules apply only to tasks newly submitted after the rules take effect and do not affect tasks already submitted.

The platform shall not diminish the service rights corresponding to credits already topped up by retroactively increasing prices or unreasonably increasing credit consumption.

If an adjustment materially and adversely affects the use value of credits the user has already topped up, the user may lawfully demand continued performance, apply for a refund of remaining prepaid amounts, or choose another reasonable solution offered by the platform.

The platform will separately record the acquisition, consumption, and remaining balances of the user’s paid credits and gifted credits, and will record top-up amounts, consumption items, consumption times, credit movements, and account balances.

Credits obtained through multiple top-ups or promotions under the same account are aggregated and displayed as the account credit balance. The account credit balance consists of remaining paid credits and remaining gifted credits.

When the user uses platform services, credits are deducted in the following order:

Because this deduction order affects the remaining paid-credit balance and any potential refund amount, before payment the top-up page will prominently explain the deduction order and its impact on refund calculations through bold text, a conspicuous notice, separate confirmation, or another appropriate method, and will retain the relevant confirmation record as required by law.

If multiple top-up or gift lots exist for the same type of credits, the user need not select a specific record or lot. The platform will proportionally reduce remaining credits across the relevant lots according to each lot’s remaining credits as a share of the remaining total for that credit type.

Where credit calculations produce decimals, the platform will keep internal books at a precision sufficient to ensure accuracy of credit and refund calculations. The account page may use simplified display, but refund calculations are based on the complete records of top-ups, gifts, consumption, refunds, and credit movements.

The user may query credit posting, consumption, and balance changes through the credit movement records provided by the platform. If the user disputes a credit record, the user may request verification through the customer-service channels published by the platform.

Gifted credits are provided free of charge by the platform, remain valid indefinitely with no expiry period, have no independent cash value, and may not be separately redeemed for cash, transferred, or refunded.

When the user uses platform services, paid credits are deducted first; after all paid credits in the account have been exhausted, gifted credits are then deducted.

When the user applies for a refund, only unused paid credits remaining in the account participate in the refund-amount calculation; gifted credits are not included in the refund amount.

After a refund is completed, remaining paid credits and gifted credits in the account will both be cleared to zero.

If the platform fails to provide services as agreed, ceases operations, or service cannot continue for reasons not attributable to the user, gifted credits, promotional benefits, and refund amounts will be handled in accordance with applicable law, the status of contract performance, and the actual grounds for the refund.

If the account still holds unused paid credits and the request complies with these Terms and applicable law, the user may apply for a refund.

Where the user submits an AI video generation task and system records show that the task has entered actual execution and produced a corresponding credit deduction record, credits normally consumed for that task are in principle not restored or refunded, except in any of the following cases:

The user may query task consumption and corresponding credit deductions through credit movement records.

Refunds applied for due to reasons attributable to the user are governed by this section and Sections 3.7.1 and 3.7.2 of these Terms.

Refunds applied for due to reasons attributable to the platform are governed by Sections 3.7.3 and 3.10 of these Terms and applicable law.

These Terms do not exclude or limit refund, contract termination, or other consumer rights that applicable law does not permit to be excluded or limited.

Refund amounts are calculated under Sections 3.7.1 through 3.7.3 of these Terms according to the grounds for the refund.

Before payment, the top-up page shall prominently display the amount actually payable, the number of paid credits, the number of gifted credits, the applicable unit price, and the refund rules.

The top-up page may offer refund commitments more favorable to the user, but may not exclude or limit rights the user enjoys under law, and may not, after the user has completed a top-up, retroactively adopt a refund calculation method less favorable to the user.

When the user applies for a refund for reasons attributable to the user, only unused paid credits remaining in the account participate in the refund-amount calculation. Gifted credits have no independent refund value and are not calculated separately for refunds.

The actual paid-credit unit price for each top-up lot is determined as follows:

The “number of paid credits” above does not include promotional gifted credits or other free credits.

The refundable principal is calculated as follows:

Where “Σ” means calculating each top-up lot that still has remaining paid credits and adding those amounts together.

Remaining paid credits in each top-up lot are determined under the credit deduction rules in Section 3.4 of these Terms.

Where, under the current domestic edition, all paid credits are topped up at RMB 0.07 per credit, this may be simplified as:

If the platform later adjusts the price of paid credits, it will not retroactively change the refund valuation standard for paid credits topped up before the adjustment. Where different top-up unit prices exist, calculation shall be made separately using the actual paid-credit unit price corresponding to the actual amount paid for each top-up lot.

To avoid cumulative rounding error from rounding each lot separately, refund calculation shall first complete the aggregation of amounts across lots, then round the final refundable amount to the nearest fen (RMB 0.01) under ordinary half-up rounding rules.

After a refund is completed, all remaining paid credits and gifted credits in the account will be cleared to zero together.

The user actually pays RMB 70, receives 1,000 paid credits, and receives 300 promotional gifted credits, for a total of 1,300 credits posted to the account.

When the user has cumulatively consumed 650 credits, paid credits are deducted first under Section 3.4 of these Terms, so the account remaining balance is:

The actual paid-credit unit price for that top-up lot is:

When the user applies for a refund for reasons attributable to the user, the refundable principal is:

After the refund is completed, the remaining 350 paid credits and 300 gifted credits in the account are cleared to zero together.

The calculation method in Section 3.7.1 applies to refunds applied for due to reasons attributable to the user.

Where service cannot continue for reasons attributable to the platform, or applicable law requires another method of calculating the refund amount, the platform will handle the matter in accordance with applicable law, the status of contract performance, and arrangements more favorable to the user, and will not automatically apply the “gifted credits do not participate in refunds” calculation method.

The platform shall not, at the time of refund, separately adopt a calculation method that is less favorable to the user and that was not prominently disclosed before the user’s top-up.

The foregoing refund ceiling applies only to refundable prepaid principal and does not affect the user’s statutory rights to claim interest, damages, or other legal remedies.

The user may submit a refund application through the customer-service or feedback channels published in the product and, as reasonably required, provide:

The platform collects and processes only information necessary for the refund and protects the user’s personal information in accordance with law.

Within five (5) business days after receiving complete application materials, the platform will complete review or notify the user in one communication of the principal materials that need to be supplemented.

After approval, the platform will submit the refund instruction to the original payment channel within five (5) business days.

The time for funds to arrive after the refund instruction is submitted depends on the processing cycle then published by the payment institution or bank. For delays caused by payment-institution or bank system maintenance, risk review, public holidays, or other reasons not attributable to the platform, the platform will assist the user in querying and following up on progress.

The foregoing does not relieve the platform of its obligations to submit accurate refund instructions in a timely manner, to provide necessary refund information, and to assist in resolving refund anomalies as required by law. If a refund instruction is not submitted in time, is for an incorrect amount, or fails for reasons attributable to the platform, the platform shall promptly correct it.

If refund through the original payment channel is not possible, the platform will negotiate with the user another lawful and reasonable refund method.

Except as otherwise provided by law, or where the user was prominently informed of and agreed to the charge before payment, the platform shall not charge the user unreasonable refund handling fees, review fees, service fees, or other undisclosed fees.

If there is reasonable evidence that a refund application involves unauthorized card use, fictitious transactions, duplicate refunds, unlawful cash-out, exploitation of system vulnerabilities, or malicious acquisition of promotional benefits through fake or linked accounts, the platform may, to the extent necessary, suspend processing of the related application and require the user to provide reasonable and necessary verification materials.

If the platform suspends processing of a refund application, it shall, within five (5) business days, inform the user of the principal matters requiring verification.

Abnormal-transaction verification shall in principle be completed within fifteen (15) business days after the user submits complete verification materials. If completion within that period is not possible due to case complexity, payment-institution verification, or investigation by judicial or administrative authorities or other objective reasons, the platform shall inform the user of current progress, the reason for delay, and the estimated completion time, and shall reasonably update progress during verification.

During abnormal verification, for any refund portion unrelated to the disputed matter that can be independently calculated from existing records, the platform may process that portion first.

Where the refund involves all remaining paid credits and gifted credits in the account and the corresponding clearance, so that the refund amount cannot be independently calculated before abnormal verification is completed, the platform may handle the matter uniformly after completing necessary verification, but shall timely inform the user of verification progress as required by this section.

If verification confirms an abnormal transaction, the platform may, in accordance with law and these Terms, refuse the unreasonable or unlawful portion and explain the principal reasons to the user.

This section does not affect the user’s statutory rights to complain, report, seek mediation, arbitrate, or sue.

If any of the following occurs and the platform fails to provide services as agreed, the user may lawfully demand continued performance, apply for a refund of corresponding unused amounts, or assert other statutory rights:

If the platform faces material operational risks that may affect normal service provision, it will lawfully stop or limit further collection of prepaid amounts and handle prepaid amounts already collected in accordance with law.

Where the platform is legally required to pay interest, compensate reasonable losses, or assume other liability, the matter will be handled under applicable law.

Gift ratios, promotion periods, eligibility, applicable users, and other material rules for top-up promotions are as set out on the top-up page or in the promotion description available for viewing before payment.

Gifted credits obtained through top-up promotions remain valid indefinitely and do not expire when the promotion ends.

Top-ups completed and qualifying under the promotion rules before the promotion ends are governed by the promotion rules published at the time of payment; top-ups not yet paid when the promotion ends no longer receive the corresponding promotional gift, unless the promotion page clearly states otherwise.

The platform shall not, after a promotion ends, retroactively cancel promotional benefits the user already obtained under the promotion rules published at the time of payment, except as otherwise provided by law or where the benefits were obtained through fraud, exploitation of system vulnerabilities, or other unlawful means.

Promotion rules may not exclude or limit refund, contract termination, complaint, reporting, mediation, arbitration, litigation, or other statutory rights the user enjoys under law.

Minors shall use top-up services under guardian guidance and consent.

If a guardian believes a top-up was made without the guardian’s consent, the guardian may apply through the customer-service channels published by the platform and cooperate in providing materials necessary to prove the guardianship relationship, the top-up facts, and related circumstances.

Within seven (7) business days after receiving complete application materials, the platform will complete preliminary verification. If extension is truly required because materials are incomplete, payment-channel verification is needed, related facts are disputed, or for other objective reasons, the platform will timely inform the applicant of progress and the reason for delay.

During verification, the platform may temporarily restrict only credit use or refund functions related to the disputed top-up, to the extent necessary to prevent further loss. Except where truly necessary, other normal account functions are not affected.

After verification, the platform will properly handle the matter in accordance with law based on the minor’s age, capacity for civil conduct, top-up amount, credit usage, guardianship circumstances, and other relevant facts.

Within five (5) business days after completing verification and handling, the platform shall inform the applicant of the principal outcome. Where laws, judicial authorities, or administrative authorities otherwise require, those requirements prevail.

For the periods required by law, the platform will retain payment records, credit-posting records, gift records, credit-consumption records, balance-movement records, and refund-handling records related to top-ups and refunds, as well as versions of the relevant service terms and promotion rules.

The user may view recent credit changes through the credit movement records provided in the product. If the user is legally entitled to query other necessary records related to the user’s own transactions, the user may apply through the customer-service channels published by the platform.

After completing necessary identity and account verification, the platform will lawfully provide information that may or must be made available for query.

When amending these Terms, top-up rules, or promotion rules, the platform shall retain historical versions as required by law and ensure the user can reasonably query the versions applicable to the user’s top-up and consumption conduct.

Nothing in this chapter limits the user’s rights under applicable law to terminate the contract, obtain a refund, claim damages, complain, report, seek mediation, arbitrate, or sue.

If these Terms conflict with mandatory applicable law, the applicable law prevails.

4.1 We will use reasonable efforts to address interruptions caused by force majeure, network issues, or third-party payment/model providers, but are not liable for indirect losses except where required by law.

We select model, cloud, storage, payment, and communications providers with reasonable care and use contractual, security, access-control, and other reasonable measures to supervise relevant obligations. A third party’s involvement does not automatically release us from duties we owe you under these Terms or applicable law; we may seek recourse from a responsible third party.

4.2 Generative output may be inaccurate, incomplete, non-unique, or similar to other outputs and is for creative reference. Review it before publication, commercial use, or use affecting others’ rights.

4.3 Nothing in this section excludes our legally non-excludable security, consumer-protection, or other obligations, including liability arising from our willful misconduct or gross negligence.

5.1 We may amend these Terms for legal, regulatory, technical, product, security, or user-protection reasons. We retain historical versions and show the update and effective dates.

5.2 Non-material corrections or user-favorable changes may take effect when posted. We normally provide at least seven days’ notice of ordinary changes.

5.3 Material changes involving fees, refunds, user-content licenses, personal-information processing, liability, disputes, or service termination will be prominently presented before taking effect and, where required, accepted through a separate checkbox, confirmation dialog, or other affirmative action.

If you reject a material change, you may expressly decline it before the effective date, stop using affected services, export needed content, close the account, and request any legally eligible refund of remaining prepaid amounts.

Where affirmative acceptance is legally or contractually required, silence, failure to object, or merely retaining an account does not constitute acceptance.

After a reasonable transition period, we may suspend only those specific new features, new transactions, or additional services that depend on the material amendment, without affecting services purchased before the amendment that are not affected by it. Paid service rights that are genuinely affected and remain unused will be performed or settled under the prior terms, applicable law, or an agreed arrangement. During the transition period, you may request any eligible refund of remaining prepaid amounts and close the account.

Except for mandatory legal, regulatory, or emergency-security action, amendments do not retroactively alter completed top-ups, submitted tasks, or accrued rights.

6.1 The Service’s software, source code, technology, names, marks, interface, layout, text, media, data compilations, and documentation are owned by us or the relevant rightsholders. No rights are granted except as expressly stated.

6.2 Rights in scripts, text, images, audio, video, and other material you submit remain with you or the original rightsholder. You must own or hold sufficient authorization for such material.

6.3 As between you and us, and to the extent permitted by law and unaffected by third-party rights, we do not claim intellectual property in output merely because it was generated using the Service. You may use output, including commercially, subject to applicable law and model, font, music, template, asset, and third-party license restrictions. Protectability, ownership, registrability, uniqueness, and non-infringement depend on the facts and are not guaranteed.

6.4 You grant us and necessary processors a non-exclusive, royalty-free, purpose-limited license to store, process, transform, transmit, and reproduce content solely as needed to provide generation, editing, rendering, download, project management, security, troubleshooting, and support. This does not transfer ownership. Without separate consent or another lawful basis, we do not publicly display, advertise with, or train unrelated models on your non-public content.

6.5 Rights complaints may be submitted through published support channels with identity, ownership, content-location, contact, and authenticity materials. We will process compliant notices and counter-materials as required by law.

7.1 We apply visible and machine-readable labels as required by applicable AI-generated-content labeling rules and mandatory standards.

7.2 Depending on the content type, visible labeling may include: an “AI-generated” notice near generated text; a clear text badge or graphic on images; a voice, rhythm, or interface notice for audio; and a notice on a video’s opening frame and around the playback interface, with additional in-video or ending notices where appropriate. Legally required labels remain in downloaded, copied, or exported files.

7.3 Where applicable, file metadata includes the generated-content attribute, provider name or code, content identifier, and other production information. Digital watermarking or similar measures may also be used.

7.4 When publishing generated content, you must declare its generated nature and use the publishing platform’s labeling tools. Do not maliciously remove, alter, forge, or conceal visible or machine-readable labels.

7.5 We do not promise to offer exports without visible labels. Such a feature may be available only where lawful, justified by a reasonable use case, and actually enabled in the product.

Before applying, you must separately review and affirm the applicable use rules and agree to use the content lawfully and to restore required labels or declarations before public distribution. We may refuse, rate-limit, suspend, or discontinue the feature based on content type, intended use, account risk, regulatory requirements, or safety controls.

Required request, content, export, and confirmation logs are retained for at least six months. You are responsible for consequences legally attributable to your own labeling violations; this does not release us from liability for our own unlawful conduct, willful misconduct, or gross negligence. The absence of a visible label does not change the content’s generated nature or remove your publication duties.

We may proportionately warn, restrict features, pause tasks, remove unlawful content, suspend, or terminate services where there is reasonable evidence of a violation. We explain material action where required and provide an appeal channel.

If your violation of law or these Terms causes third-party claims, administrative action, or other actual loss to us, you are responsible for legally recoverable loss and reasonable, necessary response or enforcement costs. You do not bear loss caused or increased by conduct legally attributable to us; responsibility remains subject to actual conduct, causation, and applicable law.

We provide reasonable notice of foreseeable maintenance or disruption. Unless law provides otherwise, a regulator orders immediate cessation, an urgent network or data-security risk occurs, or a legally recognized force-majeure event makes advance notice impossible, a decision to discontinue the Service or a core paid feature will be prominently announced at least thirty days in advance, with information on scope, timing, exports, pending tasks, and remaining paid credits. We do not rely on unannounced deletion or blanket disclaimers to avoid non-excludable duties.

We may send notices through in-product messages, pop-ups, announcements, or your registered phone number or email.

For notices involving fees, refunds, content licenses, the scope of personal-information processing, service termination, or other material rights, except where law permits a specific notice method alone, we will in principle also use an in-product pop-up, in-product message, or another method that users can conspicuously perceive after signing in, and retain necessary records of transmission, display, confirmation, or reading as required by law.

Notice records may help show whether we fulfilled a reasonable notice duty, but sending an email or text message, or generating a technical transmission record, does not by itself replace any legally required prominent notice, explanation, or renewed consent.

For questions or complaints about these Terms, credits, refunds, intellectual property, AI labels, or account action, use the published in-product support/feedback channels or email AI-Masters@outlook.com. After necessary verification, we respond within the legally required period or, where none is specified, generally within fifteen business days.